I'm often asked, by people who have websites, if I can do anything to improve their search engine rankings because the site isn't bringing them any business. It's fairly typical for them to say that they've never even had an enquiry from the site.
More often than not, when I look at the site, the problem is obvious. The site is so badly designed that anyone who arrives at it, whether it's from a search engine or anywhere else, is just going to click straight away to somewhere else.
